When you arrive in Costa Rica, you will receive your itinerary with approximate pick-up times for your transfers and activities.
Pick-up times are approximate because road conditions, weather, and other operational factors can affect schedules.
To keep you informed, we will contact you every couple of days with the updated pick-up times for your upcoming activities and transfers, using the contact method you prefer (email, WhatsApp, or through your hotel). Your Transfer Guide will confirm the best way to reach you when you arrive.
If we have not been able to reach you, please contact us.
You may reach us by email at [email protected], or by telephone:
Operations: (+506) 2521-6099 ext. 2
Monday – Friday, 8:00 am – 5:00 pm
Emergency mobile: (+506) 8750-2345
After office hours, weekends, and holidays
Important Note: Emails are checked regularly during office hours. If you require immediate assistance outside office hours, please call the emergency mobile number above.
**If we are not meeting you upon arrival in Costa Rica, your Travel Specialist will explain before arrival how you will receive your itinerary and pick-up times.
