  Legendary Service, Unforgettable Memories® "To be able to fill leisure intelligently is the last product
of civilization."
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GUIDE GUARANTEE |
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Satisfaction Guaranteed or Your Money Back
Without question, guides are the single most important element of a successful trip. Guides can provide the interpretive elements necessary for a rewarding journey through the rainforest or share the personal insight into the local traditions and customs needed to ensure that precious vacation time yields unforgettable memories. They provide the legendary service we are known for and are the face that represents all that we stand for.
Whether you are traveling independently or as a member of a group, or simply want to take a guided excursion somewhere, our guides’ services are available to you. We are so sure of the value of our guides that we offer a money-back guarantee. If you decide, after the first day that the Naturalist Guide is not worthwhile, we will refund the entire fee for the Guide, including that day.
Testimonial
March 3, 2005: I have been to countless restaurants and hotels, a few resorts and on many tours. I've received great service and a wonderful experience at so many of these places, but I have never in my life felt compelled to write a letter about it.
I just returned from my first trip to Costa Rica and the core of my trip was your 3-day Tortuguero Jungle Odyssey. From the moment I was picked up at my hotel I was impressed with your level of service, it couldn't possibly have been more personal. On the drive out Steve was very informative and friendly, on the boat to Tortuga and on the tour the following day Roberto was also incredibly knowledgeable and friendly. Tortuga Lodge itself was absolutely perfect in every way, the rooms, the meals and the activities, but Cesar did a remarkable job at welcoming his guests and truly making us feel at home right away.
Unfortunately, I used a different company the next couple days to visit the Arenal area. Although the sights were great, the group was large, the pace was slow, and I ended up feeling like a tourist not seeing everything and not experiencing any of the culture. I am a restaurant manager so service is very important to me. I can't emphasize enough how positively astounded I was by the hospitality of every single member of your staff I encountered.
And to top it all off, yesterday morning I was walking around San Jose before I had to get to the airport when someone greeted me. It was your guide who had accompanied me from the airport back to my hotel. Of all the hundreds of people walking along that street he recognized me and asked if I had made it to Arenal. There is no question that I will be back to see you soon. -Michael Glasier
Keep a list of favorite trips by clicking the link, "Add to My Favorites" found on all itineraries.
As you search for your ideal trip in the custom itineraries section of our web site, you may wish to create a list of favorite trips. To do so, click on the link above each itinerary, “Add to My Favorites.” Each itinerary you chose will be added to a personalized list of trips. You can add as many trips as you want to your list and refer back to them by clicking on the link, "See My Favorites," which will appear in the right column once you have selected a favorite.
Your list of favorites will follow you as you surf the site, allowing you to refer back to selected itineraries at any time. On your next visit to our web site, the list will reappear by clicking the link, “See My Favorites.”
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